Refund and Returns Policy

◉ 30-Day Money-Back Guarantee

If you’re not satisfied with your purchase, return it within 30 days for a full refund. To be eligible for a return:

• Item must be unused and in original packaging
• Proof of purchase (order number) required
• Return shipping costs covered by customer

◉ Refund Process

1. Email support TENTVT@163.com with order number
2. We’ll provide return authorization code
3. Ship to: No. 1, Huochang Road, Yuantan Town, Qingcheng District, Qingyuan City, Guangdong Province, China, Postal Code 511533
4. Refund processed within 5 business days after receipt

Refund method: Original payment method (TT payments refunded within 1 business day)

◉ Non-Returnable Items

• Customized products
• Clearance sale items
• Digital products